How Wittyscale uses cookies and similar tracking technologies
Quick Summary
We use cookies to make our service work and improve your experience
Some cookies are essential for security and login functionality
You can control non-essential cookies in your browser settings
We don't sell your data or use cookies for cross-site tracking
1What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "persistent" (remain on your device until deleted or expired) or "session" (deleted when you close your browser). They can also be "first-party" (set by the website you're visiting) or "third-party" (set by a different domain).
What Cookies Don't Do
Cookies cannot access other data on your device
Cookies cannot carry viruses or malware
Cookies cannot identify you personally (they identify your browser/device)
Cookies cannot be used to run programs on your device
2Why We Use Cookies
Wittyscale uses cookies and similar technologies to:
Keep you logged in: Remember your authentication status so you don't have to log in repeatedly
Secure your account: Protect against fraud and unauthorized access through security tokens
Remember your preferences: Store your settings, language preferences, and dashboard configurations
Analyze usage: Understand how you use our service to improve performance and user experience
Enable features: Make certain features of the service work, such as the PWA (Progressive Web App) offline functionality
Provide support: Help diagnose and resolve technical issues
3Types of Cookies We Use
REQUIREDStrictly Necessary Cookies
These cookies are essential for the website to function. Without these cookies, services you have requested cannot be provided. You cannot opt out of these cookies.
Examples:
• Authentication cookies (keeping you logged in)
• Security cookies (CSRF protection, session validation)
• Load balancing cookies (routing your requests to the correct server)
• Cookie consent cookies (remembering your cookie preferences)
FUNCTIONALFunctional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we use.
Examples:
• Dashboard layout preferences
• Language and timezone settings
• Notification preferences
• Theme selection (dark/light mode)
• PWA installation and offline mode settings
ANALYTICSAnalytics and Performance Cookies
These cookies help us understand how visitors interact with our service by collecting and reporting information anonymously.
Note: We do not use third-party advertising cookies or sell your data to advertisers. All third-party cookies are strictly necessary for service functionality or performance monitoring.
6PWA and Local Storage
Wittyscale functions as a Progressive Web App (PWA), which uses additional browser storage technologies beyond cookies:
6.1 Service Workers
Service workers enable offline functionality and background sync. They cache essential files so the app works even without an internet connection. Service workers only store application files and do not access your personal data without permission.
6.2 Local Storage and IndexedDB
We use local storage and IndexedDB to store:
Cached dashboard data for faster loading
Offline queue for actions performed while disconnected
User preferences and settings
Temporary call data awaiting sync
This data is stored locally on your device and syncs with our servers when you're online. You can clear this data through your browser settings or by logging out.
6.3 Push Notifications
If you enable push notifications, we will store a subscription token to send you alerts about calls, appointments, and system updates. You can revoke notification permissions at any time through your device or browser settings.
7How to Manage Cookies
You have several options for managing cookies:
7.1 Browser Settings
Most browsers allow you to manage cookie settings. You can typically:
Block all cookies
Block third-party cookies only
Delete cookies after browsing
View and delete specific cookies
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
7.2 Cookie Consent Manager
When you first visit Wittyscale, you'll see a cookie consent banner. You can adjust your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
7.3 Impact of Blocking Cookies
Important: Blocking essential cookies will prevent you from using Wittyscale. You will not be able to log in or access your account.
Blocking functional or analytics cookies may reduce functionality but won't prevent you from using the core service.
8Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to be tracked. There is currently no universal standard for how companies should respond to DNT signals.
At this time, Wittyscale does not respond to DNT signals because we do not track you across different websites for advertising purposes. Our cookies and tracking are limited to our own service and are used solely for functionality, security, and service improvement.
We respect your privacy choices. You can control cookies through your browser settings as described in Section 7.
9Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.
When we make material changes, we will:
Update the "Last Updated" date at the top of this policy
Notify you via email if you have an account
Display a notice in your dashboard
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
10Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us: